Default PDF Application Changing to Chrome on Windows Systems

Good morning team,

Happy Friday!

We have received a couple complaints from staff about their default PDF application being changed to Google Chrome which prevents them from signing documents etc.

Though we are unsure what causes the issue, we know that the solution is to change the default PDF back to Adobe Acrobat Reader. The article at the following link displays each required step needed to make the change - Changing Default Program on Mac and Windows Systems

PS: We have only received reports of this happening for Windows users so Apple users please feel free to ignore this announcement.

Note: In order to view the article at the link above, you will need to login to the Helpdesk Portal. If you are yet to review the video in the Announcement sent on Monday, April 11th, we suggest you do so asap, since it will be necessary for future support queries.

IT Support

The Terra Group