IT Support - A New Era Begins

Hello Team,

We are happy to announce that our self-service helpdesk portal is live and ready to assist with your queries. Powered by Artificial Intelligence (AI) technology, our chatbot Terry will assist with your every move.

Benefits include:

Self-service assistance
Eliminates reliance on email
View & follow-up on your ticket’s progress with ease
Quick access to IT announcements

Take a look at this quick tutorial video, walking you through step by step on how to use the helpdesk portal.

Make the helpdesk portal your primary ticket reporting source today!

Note: Keep an eye out for our Tech Tips and upcoming security training sessions as we aim to educate all staff about cybersecurity best practices.

IT Support

The Terra Group